On message strategy and more.
On message strategy and more.
Who’s your mascot?
Customers want to relate to your brand. One way to do that is by giving them something to relate to...
Data delivered beautifully: A P&G case story
Ever heard of Procter & Gamble? Also known as the consumer packaged goods giant, P&G.
The message strategy of scent marketing: How to find the smell of success
The aroma of warm Cinnabon buns wafting through the mall. A hotel lobby scented with tropical flowers. A hint of…
Is your brand communication out of control?
You want customer-centric communication that’s clear, compelling, and under control. Right? But wait...
A cliché-free mission statement: Is it mission impossible?
Differentiating vision statements from mission statements. That was the intent of my last post before it morphed…
How to build a successful digital marketing strategy for the health care industry
A doctor walks into a marketing agency. The marketer asks what brings them in today and if there are any pain points...
How to name your business: Part 2
This is part two of a post on naming your company (or product or service). Don’t skip part one! It lays the groundwork...
What is a vision statement? Wiki-peeing on a misleading definition.
Please for the love of all that’s strategic, do not go by Wikipedia’s definition of a vision statement. It's sooo bad. I had...
Dial into small data: How to conduct customer or client research with a simple phone interview
One of the most practical, productive primary research tools for gathering small data (and crafting your brand’s...
The message strategy of music: How to pick the right music for your video or advertisement
True confession: I thought this blog was going to be easy to write. After all, I’m an advertising copywriter and a...
Marketing for medical practices: How to challenge Dr. Google on his own turf.
Being a doctor in the misinformation age is not easy. And yet, patient behavior is your guide. Here are three keys to...
How to name your business: Part 1
The process of naming a company has two parts: Coming up with name options, and choosing a name from your list...
How to increase survey response rates
There’s an overlooked best practice in survey design: writing an introduction that encourages participation. The key...
How to win in client presentations
Picture this: You’ve been working on a big project for weeks (or maybe months). Now it’s time to present your ideas. It...
SEO plugins: Are they worth it?
You finally did it. After months of contemplation, you made the investment and paid a company to redesign and...
What is message strategy? Part 2: Results of our employee survey.
In a previous post, we offered an official definition of message strategy — including the two essential factors...
What is message strategy? Part 1: An official definition.
Is your team wrestling with message strategy? Under pressure to get results? Make sure everybody’s starting from...